Maine Real Estate For Sale !

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Are You A Real Estate Answering Service, Know About The Properties?

The phone call this morning from Canada, I am a Maine real estate broker parked on the border.

The lady asking if I was a real estate answering service. Or is this a recording. That would relay the request for red rover red rover, send some real estate information right over.

I smiled, told her no, this is not a recording. Not a real estate answering service. And could sense her two week delay getting information on a listing in my area that had a different colored, font sign speared in the front lawn.dog maine winter photo

Delay, teasing, being put off is no fun in real estate, in life.

Time is money. And other people's tick tick tock is even more precious than yours when you list, market, sell real estate.

Serve them up the real estate listing details.

Give buyers and sellers what they are looking for quick like a bunny.

Lives are hanging in balance, stalled dead center and need to be moved along.

Based on real estate that is the cornerstone of many decisions in a person's life. When divorce, settling an estate, a relocation move or retirement plans are held up being put in motion. Don't put anyone on hold.

When you put the buyer first. When you think if I was the purchaser, what would I want? Right now is so important to answering the questions completely, quickly. Treat the buyer with respect and have the answers to the property listings, local area queries that come up. Just get those FAQ real estate questions answered .

In small rural real estate markets there is a distinct advantage to our job.

We are Davids that do all the sling shot-ting from listing, to market, to selling the Maine property listings. When a buyer that is frustrated with just getting their questions answered asks "have you ever even been to the property?" I can say on every single listing, yes I have.

Don't need the listing number, mls desgination.

Just which town, street or road or something distinctive about it. Hum a few bars and I can tell you the words, sing the tune. Can without looking anything up tell you all about it. Because hours put into the listing, more into the marketing write up and images, video so do have a handle on each and everyone. It's what we do. Often have sold it a couple of times and can add in the history of the place, remember the formal owners. What each did to improve or destroy the place. maine lake photo

Lone wolf, army of one small town real estate professionals can have it's advantages.

Avoid delays and make the agent, broker in the know.

Not lost in layers of players.

Up to speed and able to spit off the details like a rapid fire automatic weapon.

Hitting the target, getting the answers out in the daylight.

Nothing swallowed left unanswered by the real estate buyer.

To cause festering and eventually a disgusted "oh just forget it".

I listed the place at the kitchen table of that Maine farm. Or click clicked the waterfront property listing images . And shot, slice, diced and edited that video for Maine house listing. Was behind the cameras, hunt and pecked the narrative factual copy that appears on one after another real estate maine realtor andrew mooers photoportals. That is broadcasting the signals that get syndicated all over the wild blue yonder.

Hear the question and sense frustration oozing out and boiling over.

The wonderment of what is taking so long getting property information? When the very first phone or email statement or as soon as the real estate office door is opened gets posed.  "Is there someone there, here, somewhere? That has actually been to the property listing, can answer my real estate questions here and now?"

I'm Maine REALTOR Andrew Mooers, ME Broker

info@mooersrealty.com | 207.532.6573

Log on www.mooersrealty.com   www.ownmainerealestate.com

www.youtube.com/mooersrealty

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Comment balloon 32 commentsAndrew Mooers | 207.532.6573 • October 24 2014 05:19AM

Comments

This is what happens when consumers see an IDX site and believe that all of the homes shown are listed by the agent owning the web site. 

No one can know details of every home for sale.  However, a listing agent surely should.

I find that previewing homes in my area helps.  When I can describe the home's details to a buyer we're close to a home tour.

 

Posted by Lenn Harley, Real Estate Broker - Virginia & Maryland (Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate) almost 6 years ago

I am often surprised that people are surprised when I answer the phone.  Obviously buyers and sellers in Maine would do well to avail themselves of Andrew Mooers services!

Posted by Jenna Dixon, Empowers You With a Better Real Estate Experience (DRA Homes | Cobb County Real Estate ) almost 6 years ago

Lenn ... Not just asking about another listing, but the agent's listing. And when no one gets back to the buyer, or the nice lady with the bun hairdo, 1950's style cat eye glasses does the best she can. But beyond "nice neighborhood, nice cape, be happy here" on all the listings comes up short for give me the information on each and every property listing please.

JD ... Thank you. When asked have you been to the property, and I say yes, to each and every one, it is nice to hear, sense the sigh of relief. When finally, someone with answers and no more hold up. If the MLS is complete, the added images and narrative with video link added online, there is less need for having to go to the real estate beehive for information that is missing. Should have been in the original shipment of real estate property listing paperwork. When put on the MLS information conveyor belt in the beginning.

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

Yo do have an advantage on those of us in larger metro areas!  Still, we must get the local knowledge and be responsive when they call!

Posted by Gary L. Waters Broker Associate, Bucci Realty, Fifteen Years Experience in Brevard County (Bucci Realty, Inc.) almost 6 years ago

Every agent should follow your lead, Andrew.  It is frustrating for Buyers and other Agents when the listing agent won't provide the information on the property.

Posted by Fred Griffin Tallahassee Real Estate, Licensed Florida Real Estate Broker (Fred Griffin Real Estate) almost 6 years ago

People wonder at times just what an agent does...Some agents make that stay alive and others by their actions...dispel it...In Maine via Andrew..it is dispelled

Posted by Richie Alan Naggar, agent & author (people first...then business Ran Right Realty ) almost 6 years ago

GLW ... Am grateful to be in one gorgeous eye candy surroundings. Every real estate agent should be displaying the local area sparkle. The imagery flavor.

FG ... It is not being miserly with the information, just not enough time put in from the get go to stock the shelves on the real estate circuit.

RAN ... Be the little red hen that puts on the real estate spread, the local information red carpet welcome wagon for your GPS coordinates. Love where you live, know your property listings as if they were each your children. Make your presentation easy peasy to see the differences, to help in the real estate match making where the property sells itself. If you take the time to let it all hang out, put it online for your office that never closes. So so many buyers of real estate are in their jammies. Taking open house tours from many miles, time zones or countries away in their PJ's, with a lap top or smart phone. See those, serve those people in the real estate audience.

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

I always feel better when I get that call and I have the mls pulled up in front of me.  Helps!  I carry about 50-60 listings at any given time and carry a book with me with all my listings, just so I have something to refer to.

Posted by Cindy Edwards, CRS, GRI, PMN - Northeast Tennessee - 423-677-6677 (RE/MAX Checkmate) almost 6 years ago

CE ... You know how when you are a sports nut, music trivial buff or whatever the passion, you can spit out all the details. Know the details backwards and forwards, the information and stats, whatever rolls off your tongue. The listings you take, show, market should be the same way. You know the product A to Z. And without a listing number with just "what about the property on Elm Street" can launch into answers to each and every question. The only thing worse than not getting anyone in the know for days, weeks to answer questions is you do get the listing agent or broker. And the dreaded three little words happens. "I don't know". Over and over... that is just as frustrating and prompts can I call the owner, seller directly. Can you blame them? This is bigger than selling a used lawnmower out front or a small item in a sell, swap, trade guide. Is a big ticket item.

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

This is why we tour homes, so we know if a call does come in. We are a team of two, and we know the details of our listings and are often told, when visited, it looks just like the photos, that is so refreshing. Glad to kn ow that up in Maine there is a similar standard Andrew Mooers.

Posted by Nick Vandekar, 610-203-4543, Tredyffrin Easttown Realtor, Philly Main Line (Long & Foster Real Estate Inc 610-225-7400) almost 6 years ago

N and T ... Have you seen the movie, read the book is even better than Monarch Notes, Cliff's Notes too. Not just knowing the highlights but you have watched, listened to the video of the listing or better yet set foot in all four corners, inside and out, top to bottom. For the "tell me about the listing" and being able to paint the picture behind the eyes, between the ears of your far away property buyer on the phone, via email or smoke signal. Whatever the method for transmission of real estate listing information that works best.

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

I get this all the time Andrew. My IPad helps me on the road. I own the Coldwellbankerevanston.com so sometimes people think I am the office and I am always polite and give them the information. they ask for. Often they say mention that I seem to be on the ball and would like to work with me.

Posted by Noah Seidenberg, Chicagoland and Suburbs (800) 858-7917 (Coldwell Banker) almost 6 years ago

Hi Andrew - I was going to say that you could tell your Canadian caller that there is a Timmy's nearby, just 43 km / 34 minutes away from Houlton (ignoring any potential border delays) that overlooks the world's longest covered bridge in Hartland, New Brunswick.  MMM, donuts, Timbits, double double (now available in dark roast) and so much more.  Great if they get a bit homesick.

Then I went to timhortons.com and found 3 locations in Woodstock, NB (much closer and not to be confused with Woodstock, Ontario which seems to have 9 locations) and even one in Houlton!  What could be better?  Memories of home sweet home without crossing back across the border.

Of course, the US version appends "Cafe and Bake Shop" to the name and it sells some rather different items than the Canadian version.  Makes it a bit more complicated if you want to order the usual but are cross border shopping in New York State and they don't sell the same thing.

Posted by FN LN almost 6 years ago

People just need to be educated on the difference between both sides of the transaction.  Once they understand the distinction then they realizes that you really don't have the certain information they're looking for, but can certainly direct them towards it.  

Posted by Kevin Mackessy, Dedicated. Qualified. Local. (Blue Olive Properties, LLC) almost 6 years ago

In my area, normally buyers are looking for a specific "type" of home, not a particular home. They might call about one home, but a quick conversation will tell me what they like about it....and I can speak intelligently about all the home developments which fit their needs. 

Posted by Karen Fiddler, Broker/Owner, Orange County & Lake Arrowhead, CA (949)510-2395 (Karen Parsons-Fiddler, Broker 949-510-2395) almost 6 years ago

Noah ... On the ball in the most important, highest priced buy or sell means you are the one to pick in your neighborhood. Good choice.

Marc ... I am addicted to Timmy Ho Ho's cup of Joe. We have one in Houlton Maine! Woo Hoo!

Kevin ... Exactly. Like directions, some folks want to help but you know more about where you are headed and quickly realize it is thanks. Keep looking for a tour guide to get you to where you need to be, to get the information you need.

Karen ... What are you after, not just the one that prompted the call is not bait and switch. It is letting the buyer know you have inventory on each side of what they called on and more just like it too. Matchmaking works way way better than plaid coat arm twisting with smoke, glass, mirrors. Drive through quick and easy, give me what I want or flit happens.

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

Why wouldn't we want to answer a caller's questions?  Leads come in all different forms.  We should be ready, willing and able to help when we can.

Posted by Scott Gleason, Westfield NJ New Homes Specialist (RE/MAX Select) almost 6 years ago

Andy...

Have you written any books? Your stream of consciousness style just knocks me out every time. I just love your style!

Posted by Richard Weisser, Richard Weisser Retired Real Estate Professional (Richard Weisser Realty) almost 6 years ago

Scott ... If you put it all online, nothing held back to wait until they darken your door, less need to chase down the office and like pulling teeth get the extra details the MLS scrape misses. In the yes, no, maybe and number field. So much more to one by one point out, display for each unique property. Lack of information, over pricing and pitch black marketing that is not showing up on radar is why real estate listings don't get to closings.

RW ... Thank you for your kind words. The for fun posts are in the Me In Maine blog post stream of hunt and peck. Write like you see the one person in the audience and you are in conversation at a greasy spoon eating your breakfast eggs just the way you like them. Engage the chit chat and strike up a conversation. Tell a story. Share a cup of coffee with the person you see, type and illustrate to get their attention, develop their interest and create some desire to come back for more. When you pull out the keyboard and start the flow of recycled electrons.

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

This is a good post to make you realize what it is like to walk in the other pair of moccasins when a timely response is needed.

Posted by Cheryl Ritchie, Southern Maryland 301-980-7566 (RE/MAX Leading Edge www.GoldenResults.com) almost 6 years ago

I do think those of us in small towns do have a slight advantage. We get to know the area better. In our case, we are a relatively young town so most homes are very similar in a lot of ways. But you still need to know them well. Good info!

Posted by Tammy Adams ~ Realtor / Podcaster, A Maricopa Agent who Works, Lives & Loves Maricopa (Maricopa Real Estate Co) almost 6 years ago

Good morning Andy. You have to be a little careful using the words, "lone Wolf" these days, it takes on a totally different connotation.

A well deserved featured post!

Posted by Joe Petrowsky, Your Mortgage Consultant for Life (Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709) almost 6 years ago

CR ... Get up from the real estate desk, go around, sit in the chair buyers do and thing what if I was after information. On the website, your own, how is the experience and what are you as the real estate professional delivering? Be your own harshest critic and be honest. Do deliver above and beyond? If you do, that is passion and changing to evolve, reinvent the real estate sport, some say addiction we all eat, breath, sleep.

TA ... Small means one person knows the seller inside and out, the property backwards and forwards. 95% of our sales are list them, sell them, one broker, one lawyer and often no bank. So low priced property, rural areas are like that. No stagers, few home inspections and way way more savvy buyers that have very good impulse control, skill sets and no blindfolds.

JP ... (Howl sound) Army of one... lock and load for the shock and awe. Cover me, I'm going in. (smile)

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

I know it is hard to find out particulars in other remote locations.

Posted by Sussie Sutton, David Tracy Real Estate for Buyers & Sellers (David Tracy Real Estate) almost 6 years ago

SS ... Not if you call and get the guy or gal that listed it, knows all about it. In large offices, the listing agent, broker is not always around or answering the phone.

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

For exposure, no less of a duty to have this happen when you are front and center stage.  Take aways are always great even if it's not a listing call.

Posted by Carla Muss-Jacobs, RETIRED (RETIRED / State License is Inactive) almost 6 years ago

Carla ... Thanks for stopping in... and leaving your two cents on the blog post!

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

Good evening Andrew,

Love your post..always answer those phone calls..no not a recording..answering "live" is always the best way..a well deserved featured post!

Posted by Dorie Dillard CRS GRI ABR, Serving Buyers & Sellers in NW Austin Real Estate (Coldwell Banker United Realtors® ~ 512.750.6899) almost 6 years ago

Love your writing style Andy, you know Maine properties and you know how to market them like nobody else can.

 

Posted by Bob Crane, Forestland Experts! 715-204-9671 (Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities) almost 6 years ago

DD ... Drive the buyer right up to hitch to the information watering hole. If you list the places you sell, are the guy or gal answering the phone and putting together the marketing information, you know the A to Z of the properties you sell, the area you serve.

BC ... Keeping them all shining in the way each do and nothing in the dark means buyers can make better informed decisions in their property listing purchases. Information is powerful, time is money.

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

Andrew Mooers   Here in Northern Virginia we have your "layers of players" problem - over 14,000 licensees of which about 5,000 should be working at Walmart

Posted by Karen Kruschka, - "My Experience Isn't Expensive - It's PRICELESS" (RE/MAX Executives) almost 6 years ago

KK ... Ouch, lots of hands out, smaller slices of the pie and traffic to slow down the closing. Like the less is more, simple lower prices, easy does it everything of rural markets. Move to where you should be!

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) almost 6 years ago

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