You've met folks at a company or business who are in another solar system..talking but not connecting.But once in a while you find a person who goes above and beyond. Not always in service but with their approach, their sense of humor. Their "let's make the most of the situation" shines thru. Had a problem uploading the extra 17 real estate images to our enhanced realtor.com site this week. The Alycia I talked to was not fun, or helpful. She did want to talk about other products we could buy when all I really wanted, needed was to get the enhancement I already paid for, that had stalled, to work properly.
A recall with another realtor.com rep named Crystal was night and day.She stayed on the line while we tried the upload again, wanted to know the error message we received and called me back with a test on her end with the same images that would not stick. She got the same error message, sent up a ticket and I enjoyed working with her. She liked her job and is good at working with people. People with problems. Meanwhile, here's a fellow who is good at his job, his sense of humor shines thru instead of delivering a monotone, standard talk to his customers. Watch what we mean with this Southwest Airlines flight attendant.
Do you have fun at work, does it show thru loud and clear? Maybe you need a career change if work feels like work. Think the video is cute, fun but no big deal? Imagine your company gets 2,426,910 views on Youtube of positive, warm FREE advertising for your airline, Southwest. This guy likes his job, is helping his company and is a 180 degree different approach to something standard, ordinary because of his creativity and showmanship. Reward that guy with another bag of pretzels, free head phones for life.